Human-Centered Tech
Software development is more accessible than ever.
2026
AI-Native or AI-Naïve?
An organization can buy every AI tool on the market, require everyone to use a chatbot, launch an agent pilot, build a harness, and call themselves AI-native. Yet, those same practices can leave the company scrambling to…
AI Won't Save Your Broken Communication
"There's a huge gap between what AI can do and what AI can do well." When I heard Sawyer Middeleer say this on the Chief of Staff Network podcast with Scott Amenta, I said "YES!" out loud in my car. And I kept saying it…